How do I return/exchange?
- Use the prepaid label found in your package and take it to the nearest USPS location
- Include your original order form and a completed return form
- If you did not receive a return label in your package and you are within the 48 contiguous states, please email email@example.com
- For exchanges, please use the prepaid label found in your package to ship back. Email firstname.lastname@example.org with your order number and which items you would like to exchange.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment
What items are returnable?
- Within 30 days of receipt of your shipment
- In original condition
- Unwashed and unworn and undamaged
- Includes order form/receipt
What items are non-refundable?
- Free gifts
- Clearance items
- Items that are damaged in transit by the carrier
- Items returned more than 30 days after you received them
Are there any charges for return?
- There are no charges for returns within the contiguous 48 states
- Original shipping charges are non-refundable
For status on your return, please email email@example.com. Me-Us.com is not responsible for any return items that are lost in transit. Please do not contact our third-party warehouse about return status.
Please mail returns to our third-party warehouse:
Atrium Apparel Co
Attention: Me-Us Returns
188 Commerce Blvd, Johnstown, OH 43031
- Standard shipping within the contiguous US is a flat fee of $4.50 (international shipments not included)
- All orders with standard shipping will ship via USPS
- Standard shipping is free on orders over $45 within the contiguous US
- Expedited shipping is available via Fedex. Additional charges will apply.
- Shipments outside of the contiguous US are sent via Fedex. Additional charges will apply.